Craig from Hamilton

Excellent Job! You need to read to see how great our experience with Clera was! I never usually write reviews, but I needed to this time, hope it is helpful, sorry it is long! Chris Larock from Clera had sold us our windows, he was so friendly and worked so hard to get us exactly what we wanted and affordable. I would recommend this company to all, and infact I had already recommended them to a neighbour who Chris met with me and is setting up an appointment with them as we speak. We had several other companies quote but went back to Chris, he was very honest and we got exactly what he said we would. Chris is not the pushy saleman, he will let you take your time to make up your mind if you need to, we did and called him back. His installer Avni and the team of installers were absolutely wonderful, on time, and they knew what they where doing and were fast and very clean about their work, they cleaned up after themselves. They work so hard. I liked that Chris had his own installers and didn't sub-contract like other window company's do or building stores do, than you never know what workmanship you are getting. We have a very old home that came into more issues but Avni always knew what to do and he could fix anything, even know the job was harder than they quoted they never charged anymore, they gave us the price they quoted. Many companies try to nickle and dime you after the install, we know we had a couple of windows installed in the past. Clera installed a bay window and patio door along with 6 other windows, two windows they changed the sizes one smaller and one bigger and you would never even know it, the outside was capped beautifully and the colour we wanted, not just white, and the inside finished. The patio door was a new install into the side of our house, beautiful! Like i said if your nervous of your windows being installed, this company can handle it all and it rained the next day after install and not a problem. I even messed up their caulking job accidently touched it before it dried and Avni was finished the job, but he laughed and came back and fixed it for me. He showed us how to work all the windows, even how to remove so we could put our air conditioners in the window. The next day I called Chris Larock, I had forgotten how to use the one window and he came to my house and showed me how to use the window. I think Chris Larock and his installers in hamilton are probably the best company to deal with. We had the sliding door kick lock not work as good as it should, it might be that it is new, but Chris and Avni said they will just order another one and they are replacing it. It works just a little stiff. They are responding well to warrantly, which was very important to us, that was another reason why we wanted to deal with Clera Window, because they have such great warranty, probably never have to use the warranty, the quality of the windows are amazing, i have family that used to work in the window industry and these windows are built to last. Oh and the best part for the women out their they are so easy to clean, great how you can clean the window from the inside, now you can have shiny windows all the time, but they don't seem to get dirty easy! But to clean a couple of minutes and your done. Great! Now we will save on our heating costs as well! I know i wrote a long review but hopefully one of my experiences will help you with your decision on replacing your windows. Thanks Clera you did a wonderful job! Craig and Kathleen in Hamilton