Reviews

9/10

I had the 30+ yr. insulation removed from the attic, vacuumed, sanitized and replaced with R50. There was a misunderstanding of job, but the company stood by original estimate, without nickel-and-diming for extras. The guys worked right in the heat-wave of May, just to honour their promised time-line, still with humour and respectful comaraderie, with communication with each me and each other. Bravo, and thank you.

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9/10

From first phone contact to last sign-off, and beyond with referrals and recommendations, I found this company - represented by every staff member encountered - to be respectful, accountable, communicative, approachable, reliable. Sam and Tyler were the actual installers of the windows: they both respected us and our property, listened and addressed our questions and concerns fully, accommodating us as they worked around us in our home. All showed pride in product, trade, and service. Thank you. 4/5 is low - only 80 as a percentage: I am extremely picky, so as short of perfect, I would have given a mid-90s percentage!

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Company Response

Hi J, thanks for your review! We're proud to be an employee-owned company that really values our customers and their business! We have some really great people, and often hear our installers in particular are really great guys; we couldn't agree more! Thanks again, and keep our Friends & Family Referral Program in mind, which offers you $200 for each household you refer who purchases. Talk to you soon! Erin McClelland, Marketing Assistant, Centra Windows Inc.