Thought I'd try his place with a small purchase first before the larger one. We rent out a condo and wanted to replace a light fixture. It didn't fit and he return process to get he refund was lengthy for no reason and frustrating. Not a big purchase and return was within 2 weeks. Sales person wouldn't return calls and finally had to come in and stay until someone spoke to me. Buyer beware - interested in sales and not service post sales.