AVOID THIS COMPANY: I would highly advise against using this company. Dan is a very kind man and I wish things played out differently. Unfortunately when we hired him we had a lot of moving parts in relation to our move and because our home was not ready at the time of delivery we asked Dan to drop our belongings to a storage facility as we could not keep them on the premise of our new space yet. Dan delivered our belongings to a storage facility, placed the unit under his name and never made the change even after we paid him in full for the service. Shortly after our unit was broken into due to the lock being misplaced by Dan (no one had been to the unit besides him). Police contacted Dan to inform him of this break-in and we were never informed by him of such a thing happening. I have lost personal belongings, items for our toddler, wedding memorabilia and so much more. When I reached out to Dan after being contacted by the police he failed to take any sort of responsibility or acknowledge the violation of personal space we had just endured. I did request a partial refund because I understand he is a small business and want to respect that hes got bills to pay. Dan stated for me to ask for anything is stupid and he would not be doing any such thing. Theres insurance.. the unit was never transferred into my name after completing the delivery which means he was legally responsible for the storage facility and its contents still. Considering how emotionally exhausting moving can be and having entrusted someone with all of your life essentially and to have them be so closed off, rude, unwilling to carry a conversation or take responsibility for where they went wrong is why I rated him a 1 star. Save yourself the headache. There are better companies out there. Dan is not someone Id recommend working with. EVER. His company policies he doesnt even honour them himself. AVOID THIS COMPANY
- Approximate cost of services:
- $3,000.00