Arun in Oshawa

The dishwasher door latch broke of our Samsung Dishwasher, this was reported to Comerco on Dec 25th and my first appointment with Appliance Gene was on Jan 10th after numerous calls and follow up. The repair guy showed up two minutes left stating he had to order the parts and it may take two weeks. This parts generally available over amazon or any parts store with delivery time of 1 business day the max. ApplianceGene on the other hand having hard time picking up the phone calls and when reached out the receptionist asks call back but to avail there is no more room to leave a voice message.