Mould remediation after a large water loss.
Used them on highrise condo water loss at the direction of a industrial hygenist with mould on a 12 month old building and was surprised at their professionalism, focus and the fact they came in on budget. Would not hesitate to use them again on another project, in fact looking forward to calling them again.
Lennox air conditioning and Furnace replacement
I called Ray to provide a quote for a house I own in Hamilton. We agreed on the price and repairs were reluctantly paid for, because we are people that don't like a fight or to withhold a debt. After the repairs were done, I was in awe at the rediculous workmanship on the ductwork fittings of the furnace which was amateurish at best. We had to call Ray to view the air conditioning line in front of a window... No pride in their work. Whether it was a subtrade or not I will NEVER call them again, not even for warranty work. I want nothing to do with these guys. Don't try to explain Ray, your company is bush-league!
Dear customer,
I apologize for the experience you had with us. On your first consultation, I recommended to install new duck work. As I remember correctly, you did not agree with my recommendation. As of the result, you asked the installer to install the AC unit in front of your basement window. After the job was finish, as always we do a inspection and I did not agree with having your unit in front of the window but you were still trying to connivence me that you prefer it there. As I remember correctly that I even told you that the next person that will live here might want to use the window. After that visit, I booked the installer to come back and remove the unit to the side of the window free of charge although it was not our decision and it was yours. I recall getting a phone call from you to say how happy you were with the service.
I believe we did our best to walk you though the whole path and if there is anything else we could do to make your experience better please contact our office.
Best regards,
Ray Toghraee
Our builder used Mur-wall for the foundation work at our home. That was years ago and we have never had any issues. I am contemplating building a new home and would not hesitate to call them in again.
Sean is knowledgeable, professional and his staff take care and pride in their work. I have referred them to quite a few other people with no hesitation. I'm looking forward to the next occasion where I can refer him to family and friends. Fern
Thank you for the kind words and your business. Always happy to see our customers satisfied with our work and our service!
Melo's workmanship was excellent and his staff were friendly, professional and accommodating. I deal with different contractors all the time in my line of work, but few are as much a pleasure to deal with as Melo. I hope he stays in business for a long time, because I have more projects to come.
