Reviews

10/10

I chose Ideal Stairs carefully among multiple other options because it was important to have safe and nice staircase (we experienced serious problems with the old one). Ideal Stairs provided the best options and revealed that they were staircase experts, it was fairly priced too. After dealing with renovation for half a year It is hard to believe that contractors like Ideal Stairs even exist! Seriously, the best experience ever. Mesh, Rajan and their crews are very well organized, they plan everything, they know what they will do next, they pay attention to your need and meticulous to the smallest details, but the most important -they created a staircase of my dreams. I sincerely recommend this company

Approximate cost of services:
$10,000.00
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Company Response

Thank you Olena for taking time to write us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very glad to hear that your experience with our company was one of your best ever. We truly believe in being well planned and organized for every project. We also keep our clients involved on the progress of their project to ensure we offer quality service and professionalism to all homeowners. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to renovate your stairs, turning it into the staircase of your dreams. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

0/10

The worst place ever. After they get your money they ignore any requests. I put a deposit 1000$ for floor replacement in Scarborough location but they did not manage to complete even estimates. I am not able to get my money back despite of all promises. They disrespect your time and have 100 of excuses not to return your money, their attitude is humiliating and apathetic. They rated F by Better Business Bureau, unfortunately I find out this based on my personal experience. People, do not repeat my mistake! I have to apply for customer protection and then I will take them to a small court.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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10/10

I hired Total Home based on Home Stars reviews and because they provide both house and garage doors replacements. I am very satisfied with my choice. They were very attentive to my needs. All installations were completed in 1 day. The quality of work is perfect, the doors are of the best quality, look gorgeous, open very smoothly; and everything completed as promised. I am definitely recommending this company

Approximate cost of services:
$5,000.00
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