Belinda in Toronto

Very tiring to reach anyone from this company and get a call back. They want to secure money upfront and dont follow up on requests. Ive called about a charge on the cleaning of my pool filters. I live 5 minutes away and they charged me $50.85 to drop off the cleaned filters and supposedly install them back to my home! I even told them time and time again this year (2023 we learned the hard way last year with them) they we are going to pick up the filters ourselves and to not have anyone deliver them - we store them in Mississauga and not at our home- 3 times I communicated this to a staff member who didnt give me her correct name. The owner was supposedly unaware of any of this and sent me a bill today including this drop off and install. We sent the filters back to their shop when they tried to deliver them to us by Sajit- my husband ended up picking them up and was told they would remove the charge. Didnt happen! Ive just had enough and they dont even call you back to discuss issues! A company is only as good as when there are problems to be resolved.

Richard and Aidan did an outstanding job with our fireplace and mantle installations! I cant say enough about their work and dedication to completing jobs just the way I had hoped they would turn out. They are impeccably tidy and efficient. This is our second home using Felco and I would definitely recommend them to anyone hands down! Thank you so much!!