StevieB

Would highly recommend Oaks Home Services. They were very professional. Yuri was great to work with to get free quotes that didnt deviate much when finalizing to sign up a job. He had great recommendations and ever provided renderings of what the job could be expected to look like that were intricately detailed. He did my back walkway, front walkway, front steps, and a retaining wall. He did my neighbours as well. Inevitably multiple issues come up in jobs. In my case my yard was much taller than my driveway. Yuri and his team (Ely was a very capable and impressive team lead) could point out problems and issues ahead of time with string to assist in making decisions. We figured out i would need an extra step, need a retaining wall, how to integrate the retaining wall into the steps, among other issues (eg. Driveway was plotted out to be in line with garage walls, which wasnt quite square, so they had no problem adjusting with some rework to make the driveway square). Some stones for walls or coping also have ugly grooves - I came up with a way to eliminate those kinds of things and they had no problem implementing. I would definitely recommend Yuri and the Oaks team.

Edward, Mat and Chantelle (the weekend crew) were very friendly and professional and helpful. No sales pressure or hovering over shoulder - very pleasant and helpful when answering questions. Very knowledgeable and open/honest without trying to upsell. The store also offers price matching which is a bonus.