An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I detected a problem with my water heater one Saturday morning. I called Direct Energy and a few hours later the servicemen showed up with a new tank for me. The response time was A++ and the servicemen were excellent and quick!
- Approximate cost of services:
- $298.00