Reviews

1/10

Here are some of the issues with the service provided. 1.Cameras are only toys, they are not security cameras, You are not able to see what in front of the camera in near real time, it was taking 15 to 30 minutes for an image to refresh. 2.Technician with an attitude 3.If you try to call the monitoring center to cancel and alarm, you will be on hold for at least 5 to 10 minutes. 4.My customer service rep Leo is probably the worst account rep. that you can get. He can't resolve anything, he will try to sell you equipment that you don't need or doesn't work together. Is only concern is to get his 3 years worth of monitoring fees.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Better customer service training for their technician.
Any advice to offer fellow homeowners facing a similar project?
Stay away from them
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10/10

Installation of 22 potlight and 1 light fixture, the work was done on time and as promised, with no damage to fix after the work was completed in a day, the owner (Vadym)is very professional and explain all the steps and the different product and recommends the best product for the job, he doesn't try to over sell you anything you don't need. The workers where excellent and they made sure that the works site was clean when done.

Approximate cost of services:
$3,200.00
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