Between the Design Consultant (Steve), customer service (Tamara and Katie) and especially our installers, Corey and Jesse, our overall experience was positive. There were some issues with the initial windows and installation however the company was quick to respond. We love our windows! It is a smart business move to have the Technical Manager (Dustin)visit our home to ensure the job was being done well. Our only criticism is the time it takes to receive the initial windows and a replacement for one large window that was compromised. We recognize that due to Covid the supply chain was slowed but we believe that for the replacement of the one failed window, the order should be expedited and not take another 6 months to arrive.
- Approximate cost of services:
- $13,000.00
- Company Response
Hi G Borsoi, we appreciate you taking the time to leave us feedback. Reviews like these make everyone's day. We're glad to hear you're delighted!