DO NOT BUY CAESARSTONE! We had our kitchen remodelled in 2021 and had chosen Caeserstone Fresh Concrete for a large island and main countertop. It looked beautiful for the first two weeks and then the problems started. Despite following religiously all of the care and cleaning instructions (I even switched to the specified brand of dishsoap), the countertop became stained from every little drop of cooking oil, water, and even the cleaning products themselves. The company claims that their product is non-porous...absolutely not. There is no way to remove the oil stains and streaks and yet they continue to sell this product for kitchens! After months of trying to get the supplier and maufacturer to address this through warranty, they just stopped returning calls or emails. Unbelievably terrible customer service and product.
- Approximate cost of services:
- $8,500.00