We recently had a new garage door installed. We had an issue with a part on our opener (previously purchased - NOT installed by DD). We knew this was not a warranty issue. Service Tech Mike arrived, fixed the issue and was really excellent in explaining as he worked, taking the time necessary to ensure the settings from the controller were set properly, and replaced the weather stripping on the bottom of the door, due to a shipping issue (no charge / under warranty). It would be great if everyone in the Service Industry was as knowledgeable and helpful as Mike. Employee of the Month. We have used Door Doctor at our previous home in Barrhaven and now in North Dundas. Sales and Service continue to be excellent.
- Approximate cost of services:
- $160.00
Was this review helpful?