They were awesome. They sat with us to customize the shed so the siding, roofing and windows coordinate with our house. The installers were a very professional team. They showed up on time, worked well, got the job done right and left the place clean. We could not have asked for better, it was a pleasure dealing with them.
We were redoing the deck. It was a busy time, we wanted a specific product and wanted to hire someone to get it done quickly and efficiently. The salesperson was great, but things fell apart at the installation as instructions were not clear to the subcontractor. they sent one person to do a two person job. There was lack of overall supervision which led to the worker not actually working ( being witnessed talking on the phone for hours, sitting around doing nothing, and then leaving early and not cleaning the job site of food waste)? We got rid of them after the job had already gone twice as long as it should have and the mediocre installation was going to need to be redone. It then took their head office 3 months to negotiate a close to the contract. We should have been suspect of their poor business practices earlier on and let them go after a day, instead of trying to work things out with them. The product used was good, installation was mediocre and the attention to detail was lacking, which is disappointing when one pays premium dollars for something.