My 2 month review; I spoke with Fred over the phone and made arrangements to meet. Fred (sales) was very knowledgeable, listened to my requirements and provided me a solid solution. His install would include a new fresh Air Vent w/o having to cut my drywall. (previous furnace installers did not provide fresh Air Vent). With my 2 ton A/C he suggested a 3 ton coil for more efficiency and better cooling. The 2 stage variable speed furnace has been great. It really helps the air flow. In the last 19 years we have never had much cool air in the furthest rooms on the 2nd floor. The 2nd floor is now much cooler than in the past! Freds recommendation to increase Boot to 24x10 has helped air flow. The installation team of Saeed and Reza worked hard with a long full day. They were responsive to my questions, professional and kept the area clean, cleaning up at each stage of the install. They put down drop cloths to protect my newly laid floors and removed all old product from my property. A Quality installation was critical to my purchase decision. Cozyworld also followed up with an email a month later to ensure all OK. In summary I would say that CozyWorld did a great job and they provide good support service. I called Fred for service for a minor issue and he resolved it. This A/C system is so efficient that we have had to wear a sweater at times in the house even though we are only set at 23.5 degrees C. With winter around the corner, I hope the heat portion of this system is just as good as the AC. I would definitely recommend CozyWorld to friends and family.
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- Company Response
Thank you very much for your detailed review.