David from Hamilton

The best decision we made regarding our house was to replace the oil fired furnace and water heater with very high efficiency gas powered units. At the same time, we also had high efficiency central air installed. We asked for estimates from three other companies but found Shiptons competitive and, moreover, they knew what we were looking for. This was quite a big project but it was carried out with a minimum of fuss and finished with a good cleanup. One thing that particularly impressed me was the installation of the new thermostat. The simplest, most convenient, solution for them would have been to simply replace the old one or put the new one in the hall. It was decided that neither position was suitable and that instead, it should be installed in the living room. And so, ignoring the easy option, the installers spent a couple of hours threading wires up inside the living room wall of our old house and placed the thermostat in the best location. As I said, it was a fairly big job made more difficult by the age of the home and it was completed very much to our satisfaction. With regard to follow up service, I have complete confidence in Peter's annual inspections and adjustments. We have always found Wendy helpful and obliging when arranging the annual inspection.