Paul Roberts

Their Employee arrived shortly after the scheduled time of noon to 2:00 pm. We reviewed the existing kitchen faucet that had leaked and the water lines to it were turned off. He noticed the person putting on the existing faucet put a plate on the counter which did not require it to be used due to the design. He advised part way through the faucet had been leaking for a while as the threads were rusted which he required a sawzall to remove it. It took little time to complete the task. We then looked at a toilet that continually fills up the tank as the water seems to go down frequently. He advised the water level was too high which he adjusted. The pot filler faucet above the stove continually drips. He advised to contact Delta customer service as it appears to be one unit. We then discussed our existing main bathroom which we are planning to renovate this fall. I advised I wanted the oversized jet tub be removed (was installed prior to us purchasing the house), and the toilet moved about a foot to facilitate a larger vanity. He advised they will do all the plumbing and a contractor (who we have used for years) will do other renovation; drywall, vanity etc. Ryan was professional, polite, listened to me before responding and did it layman language. Very happy with the service and will use them for the bathroom renovation this fall.