Rachel

Never ever, ever again will I shop at Lastman Bad Boy. First and last time. The worst customer service. I bought a couch online, but before making the purchase I wen t through their whole website looking for a small couch for my 86 year old mother, basement apt. I measured the entryway and stairway to make sure it would fit before I made the purchase. the couch price was a big stretch for my mom but she bought it anyway. The delivery guys tried several times to get it to fit down the stairs but had not luck. They told me that they constantly have issues with Ashley Brand because the dimensions online are not correct. They tried several times trying to get it in damaging my walls and taking the door off too before they concluded they couldn't get it in. They took it back and I called Lastman for a refund. They told me all sales are final. How can they expect someone to buy a couch online with a pic and not refund if it doesn't fit. What kind of customer service is that? I feel like they took advantage of my 86 year old mother who is out the money and has no couch. Stay away!!!!!