We had our bathtub refinished a number of years ago. The tub's finish was cracked on the bottom, and I expressly asked if this would be a problem. They told us that it would not. The premium finish was to have a 10 yr warranty. Five years later, the finish started peeling in the exact area of the original damage. We called them, and they came out to the house and greeted us with a UV light in hand. This light would be used to illustrate the hairline scratches in the finish of the tub that would void the warranty. We were told that even toe-nails could scratch the finish. They had no intention of doing a single thing. A great finish if you plan to sell your home, but not a long-term solution. It may be a good idea to cut your toe-nails extra short before using your tub!
- Approximate cost of services:
- $500.00