K. Walsh from Old Toronto

Don't hire these guys!! Will change $80 for service call, then when they've checked out your machine, there is a large "labour" quote. In my case, $280 plus parts. I asked how long the job would take and he said 40 minutes...."we charge by the project not by the hour". You sign agreement. Then, 40 minutes later he appears and tells me he only now found out my machine's bearings are terribly damaged....$1,200 quote to repair! Of course I can buy new machine for that and refused. He absolutely should have seen the bearings problem right away (confirmed when I sought a second opinion directly from the manufacturer's recommended repair people.). I complained to Appliance Repair Guys that at the very least they should only have charged the service call....the technician and the company refused. DO NOT USE THEM. Pass on the word.

Eric was terrific: on time, polite, knowledgeable, quick. Everything you expect of excellent service. We are on a service plan: our two furnaces and two air conditioners are always well maintained, or if they need repair, Atlas comes right away and fixes them. WE had to replace an air conditioner with a custom fit - Atlas did a terrific job.