Jessica from Waterloo

My insurance company covered the cost to have first response in when we saw some water in our basement. I was incredibly impressed at how fast they had a team into our home, fans installed and they looked to see where the water may have come in via cameras and visual inspection. Amazing team, very professional, and honest. I would highly recommend them

We had an LG dishwasher that was not draining. When I booked the service call, I told the receptionist that we needed a new drainage pump and was assured that the repair person would bring the parts needed for the repair. When the repair person arrived, two days after the call (even though their ad advertises same day service seven days a week, and I had to really negotiate to get someone to show up two days after the call) he arrived not only without parts but told me that he couldn't get parts as LG does not sell electronic parts to them. It was a complete waste of time, especially when I told them up front that the dishwasher needed a specific part, if you can't get parts, then why book a service call? We ended up having to contact LG directly and have the repairs completed by LG.

We called 1-800-got-junk to remove the junk left after we removed a previous owner's workshop from our garage. Not only were the two gentleman helpful, on-time and courteous, they even offered to take down a few pieces of junk wood that had been left on a shelf in a garage, saving me from having to climb a ladder. We were so impressed and will be hiring them back in the spring as we've found more junk that the previous owner has left behind.

Andrew is is one of the most honest, affordable, responsible and incredible tradesman/plumber we have ever dealt with. We had purchased a home and the washing machine leaked. Andrew inspected the washing machine connections and the pipe installation and found that the previous person had incorrectly installed the pipes (beware of anyone (or your realtor) that recommends to you to use a "handyman" to do plumbing in your home, we got burned). Andrew not only routed the pipes correctly but ensured that everything was to code and did an amazing job with wall, baseboard and caulking repairs. We also had him re-caulk our glass shower, fix the cartridges in the two showers, fix our sump pump, and he noticed we had a water issue in our cold room, which he repaired as well. Andrew was outside in the freezing temperatures and made sure that everything was correct and that nothing was overlooked. I would recommend him to everyone I know. We are so happy that we had Andrew come by as he found what others would have overlooked, which saved us a lot of time, money and property damage.