We signed a contract April 23rd if this year and paid our deposits. The roof job has been cancelled due to weather three times and the salesman set up a new date as priority on Monday July25th. At the last moment it was cancelled as a client with a first date preempted us. The fourth attempt was cancelled and now tomorrow’s date is cancelled due to rain. No one is available for contact other than a receptionist/ phone assistance person. No manager or supervisor or owner will call back. There is no priority policy with this company. We are questioning if this is a legitimate business and all three families are seriously concerned. The company had our deposits and is not doing business in good faith. Avoid this company!!!! Deadly!!!!
- Approximate cost of services:
- $3,000.00
- Company Response
Though we tried hard to help, you may be to preoccupied with other tasks to follow our basic safety and preparation guidelines. These are necessary to complete your assignment safely and within all legal mandates. This slowed operation time, but didn't stop us from completing our task properly. The dangerous weather conditions did not permit us to safely operate during the time period you are suggesting.
We do apologize for any inconvenience.
Thanks for the feedback. Please contact us directly in the future for a faster resolution!
-Evolution Roofing
