Scarborough Seniors

Just a failure on all fronts. Getting a stairlift from Motion was a terrible idea and we should have ran from the start. Incompetent installers botched the job not once, not twice, but 3 times. Came to find out, they were just subcontracting the installations. The manufacturer dropped the ball as well, by not doing their background work in this company. Stay far away from this place. Thankfully the manufacturer stepped in and took care of "SOME" of the issues. The lift is still problematic. And they have severed ties with Motion Specialties.

Stannah needs to do better. The people they hired to represent them were incompetent by Stannah's own words, after the fact. My parents custom stair lift has had issues from the beginning and as seniors they deserve better treatment than paying out every time an issue comes up, because of the bad job of installation by the people they entrusted their name to. What they should have done was replace everything and do it from scratch. The right way. But instead they big nickel and large dime you for repairs and service calls. Definitely would not refer them to anyone.