After getting seven other estimates, Roman was breath of fresh air! He came out and brought us a sample of the actual window he was recommending and showed us all the features it had. He answered all our questions and gave us the same discounted price they had offered at the recent Toronto Home Show, which we did not attend. He promised that even if we couldn't afford to do the whole house at once, he would still honor that discount for an entire year. (We plan to do the upstairs in the fall.) He gave us a lot of information about the insulation factors in the windows, actually showed us how they operated. Then, since we were clearly interested he told us he would call us when the windows came in. As promised, 3-4 weeks lated, we gave a call and a team of 3 men Alex, Sergeo and Vlad came and replaced the windows in about 4 hours. They brought in tarps and covered the floors and even vacuumed afterwards. My only compaint was that there was dust on everything throughout the downstairs after they left, but they offered to pay me $100.00 to have the downstairs cleaned. The windows from Gold Star are gorgeous! We are enjoying them so much I still haven't put up any curtains yet! I can't wait to do the upstairs. I highly recommend Gold Star Window!
- Approximate cost of services:
- $4,800.00
- Company Response
Thank you for your review and we're looking forward to work with you again if you'll need us!