Took a long time and one out of 11 windows was installed correctly after 3 years
Absolute dissatisfied with the installation of the windows. The last installers they sent did know how to install windows correctly for sure; that’s why I give them a 2 star rating. We have now 11 windows installed after almost 3 years of work in progress. Only one window out of these is installed; actually reinstalled correctly. The rest of them are not in the center of the opening and it is very annoying to use the crank since it is about 25mm(1”) to low and you hit your knuckles easily when using the crank. You also can see that the frame is not in the center.
- Approximate cost of services:
- $13,000.00
- Company Response
Hello Joachim, thank you for recognizing your installers for their hard work in making the corrections to your installation. We stand by our products and installations 100% and are committed to resolve any deficiencies under the terms of our warranty agreement.