jmbmoore

The Home Improvement People, HIP, had done a bathroom renovation for us last December. We were thrilled with the results and wanted a refresh for our kitchen. Philip and Charlotte came to see us, and we explained what we were looking for. A quote was presented that included a design phase once the agreement was signed. We asked to do things a little different which they agreed to. We paid for the design separate so were able to pin down what we were looking for and then cost that out. Charlotte had listened and then there was a little back and forth, but we were really excited about the concept. Unlike many kitchens that have stainless steel appliances with painted wood cabinets, we went with matte white appliances and a bleached maple construction. The only downside was things in the renovation market are very busy, so construction didnt begin right away. However, once it did, everything was basically as they said it would be. Im not going to mention names, for fear of missing someone, but I will talk about Larry who was the project manager. He has folks within the trades that he insists upon for his jobs and that was a bonus for us. First, we had the crew that did the demo and many other important tasks along the way, then folks for electrical, plumbing, cabinetry, flooring, tiling, ventilation and microwave installation and countertops. Basically 4 to 5 weeks and things were done. Only part we did, other than buying the appliances, sink and backsplash was the painting. That was something we were able to do around different segments of the work. Had one minor bump along the way that HIP was very quick to rectify. Would we use them again, definitely. Would we recommend them to friends also definitely. Thank you Charlotte and Larry and everyone else who had a part in giving us our new kitchen.

We reached out to the Home Improvement People with a bit of a situation. While we have been thinking of renovating our main floor bathroom for a while (existing version is 26 years old), we weren't quite there yet. Recently we noticed a watermark on the ceiling from the bathroom above (also 26 years old). That created the situation mentioned. Jerry was sent to meet with us on Thursday. Didn’t make sense to tear out the roof to fix the leak and then just patch it up. We discussed what we wanted to do renovation wise at the same time. Having added an HE furnace, the chimney was no longer needed which would add a bit of space to a very small room. A portion of the roof came down Tuesday morning and as Jerry started looking at what the problem was, the leak got much worse. Timing couldn’t have been better. He did the demo, disposed of garbage, and then got started on the real work. We moved the sink, put in a longer shower, and replaced all the ceramics. He had projected 2 weeks and was a day less than that. Pricing was as quoted. We can’t say enough about Jerry. So thorough that he put up all the towel bars as well. Excellent workmanship and tremendous personality. We would recommend him in a moment.