Andrew from Richmond Hill

My wife and I bought a house in Richmond Hill this past May (2012). A month and a half into ownership we experienced an intense storm in the Toronto area, featuring high winds and driving rain. We had water coming in every window. Tons of water. It was an absolute disaster. What ensued was 4 months of repair work and an incredible amount of stress. We consulted several different local contractors to have a look at things. None were prompt or straightforward in their answers regarding our problems, and they hinted at huge potential costs but with no real specificity. I joined HomeStars List and began searching. Gold Star Window not at the top of the list, but they are local and the reviews they did have were enormously positive. When I called Gold Star Window they got back to me immediately. Roman is highly customer focused and professional with a down-to-earth tone and feel to his business. He is definitely a salesman, but never did I feel as though he was trying to play me. We had SO many problems with our house, it turns out. We had been bamboozled by the previous owners, and the inspection company we employed had failed utterly. We had ALL 19 windows and 2 doors replaced. Gold Star Window did a great job. They are excellent at what they do, and were completely worthy of our trust. They also take before and after video footage, and create a DVD for you. The prices are definitely competitive. I will say, windows, doors are what they excel at. We are quite happy with our experience. I would not hesitate to recommend Gold Star Window to my friends and family, or anyone who needs this kind of work done.