Oussama from Hamilton

The sales person Sandra gave me a relatively low-pressure approach (for windows), and I think the price was fair, though not a huge bargain, but it is hard to tell which discounts are real and which are standard. In any case, the Gold Star project manager Andrew immediately called me to measure the windows, and they were very responsive throughout the process. Before teh work, I was concerned about lead, given that these were original windows in bad shape in a 1920s era house and I have small children; but they did an excellent job cleaning up and securing the job site. The quality of the work was great, Ivan spent hours getting everything in good shape, and were even careful to wrap the windows in appropriate colors, leaving the best of the wood detailing exposed. Ivan and Serge were polite, and were happy to go over every detail. That being said, the window quality seems terrific, and the job was excellent.