EDIT: The company contacted us and repaired the problem no charge. We had a backyard shed built by Todd's Sheds. Everything went smoothly. We were happy with the quality of the product and our experience working with the company. However, when I asked about the dryness of the shed (due to the items I wanted to store in the shed) I was promised it would never leak. Unfortunately the next summer or fall, there was a problem with water leaking through the roof around the skylight. We tried to take care of the problem ourselves but without success. I have contacted the company repeatedly asking if someone could come and look at the roof and advise us on how best to resolve the issue. We did not ask them to fix it or even to pay to fix it. We simply want their advice and input. After months of attempting contact, this still has not happened. Extremely frustrated by this.
- Approximate cost of services:
- Company Response
Hi, I'm sorry about the lack of communication. Since this review was listed as private, we have no way to look up your account. Please email or call so we can work together for a solution
thank you for your patience