Reviews

0/10

My brand new GE dryer was leaking gas. Elite stated a part had to be ordered so I patiently waited even though I'm home with a baby and do 3-4 loads a week. After another week had passed I called and they stated the part was on backorder and couldn't give me an ETA. I followed up with GE for a whole week - they too couldn't give me a definite answer until today. Apparently the part was always available and they were expediting it over to Elite overnight. According to them, the technician probably made an error upon ordering. Upon hearing this, I notified Elite to which they stated that their system showed the part was outstanding and GE probably just got the part today. What a lovely experience this was. 4 weeks and I'm still out of luck. Please save yourselves and conduct business with another company. The lack of ownership, customer service and knowledge is appalling. I guess when you're covered under warranty and not a paying customer, the level or service goes down exponentially.

Approximate cost of services:
$0.00
3 of 3 people found this review helpful.
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Company Response

Unfortunately there isn't any information provided in this review for us to help you with a resolution. If the manufacturer isn't filling the suppliers orders there really isn't much we can do since we order all original parts from them. Please contact service@eliteappliance.ca with your contact info so we may be of help to you.

10/10

4 Words- DON’T SHOP ANYWHERE ELSE! In all the times that I have purchased a large item from a company, have I ever received better service than when I shopped at Bulldog Appliances. They go above and beyond to fulfill your needs and are a pleasure to deal with. We ordered a fridge right before Christmas and they delivered it on time and even brought it into the kitchen for us. I will never shop anywhere else, and if you see any negative comments regarding their service or products, they clearly are bitter and have a negative outlook on life.

Approximate cost of services:
$3,000.00
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