Mita Hofman from Toronto

Count me among all of the other satisfied customers. I signed up for the Big Deal with this company and was contacted right away by GoldStar to set up a time to do measurements. Nick was very professional & showed up right on time. He quickly measured all of windows & provided a good presentation of the windows and the installation process. I asked for an install date about 6 weeks later because I knew I would be off that week & I was given the 1st appt time of that week. The day of the install it was of course raining very hard but the radar indicated it would be clearing soon. The crew showed up right on time & got started the minute the rain started to let up. They never stopped moving and went from 1 room to the next. I was assured that they would finish the job in 1 day but I was hoping it would not go late into the evening. They did an excellent job & cleaned up every last scrap of debris & hauled it all away. The moved furniture as needed & replaced everything right back in place when finished. There was no dirt or debris left in the house anywhere. The windows are very good quality and appear to be working just fine. I am looking forward to the winter to see the effects of better sealing windows. The thing I have to call out as a testament of why you should choose this company came when I was standing on my front porch as they were cleaning up. As I talking with the crew lead I noticed a brand new window still in its packaging on my porch. I mentally started checking to see if all of the windows had been replaced. I was told that although the window sizes had been measured correctly, one window had the wrong size entered into the computer. The crew chief became aware of the problem at 2 pm & called their factory & all production stopped while they remade my window. A new window had been delivered to my house (55 km away) by 5:15 pm & installed by 5:30 pm that day. There is no way if this had happened to any other company that a new window could have been made & delivered in 3 hours. I am more than impressed & whole heartedly recommend this company. Everyone is very professional, hard working and the quality is very good. The only downside is that they do not have a variety of double hung windows to choose from but I think the quality of the one I received was very good. The price was also a good price.