Flower60

Showed up late. On the day of, did not provided report as promised. Poor follow up. It appears fee more important than service. I took the day off, cancelled my plans. Called several times to get an ETA, but still showed up late. Was there for less than 30 min. Promised a report with pictures and I had to call in for that. Clearer guidelines of what one can expect should be outlined upon the first call, or stated by the pest investigator. Trust me, having pest problems, is quite unpleasant, and when you are trying to get the issues resolved, and your willing to pay for help and it doesn't correspond with expectations it is disappointing. However the day after, once I did put in a call, the pest investigator was notified to call me, so I did get a verbal report. A written report is forthcoming. It is needed so that the work can be done to stop the pest problem.