Reviews

0/10

We built our basement with them, on the last they asked us to leave a positive review even though they had some work left to finish, I left the review in good fate but that was my mistake, they never came back to finish the work even after several calls they kept gave us the run around and than later also we found out their Electritians installed fake fire alarms in the basement none of them worked. Thats such a big negligence. Their after service horrible and I highly doubt they will cover any kind of warranty if anything goes wrong. Please beware of their service it was my flowery expericne and they are highly unreliable

Approximate cost of services:
$80,000.00
2 of 2 people found this review helpful.
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Company Response

Morning Zeeshan. We see no outstanding warranty claims in the BuilderTrend App. Please, send a warranty claim immediately if there is anything that requires our attention. If email was sent, we apologize if we did not respond as it may have been overlooked. We get 100's of unsolicited emails a day and primarily use this as a tool to communicate with suppliers. Simply use the Warranty tab in the app, and we will look at it right away. Further, if you ask, the CEO will reach out to you directly. We look forward to getting back to a 10/10 as quickly as possible.

10/10

We did our whole basement with Penguin and are satisfied with the quality of products and service, extremely professional and good communication, from day 1 to finish everything went smooth and as planned. We will be recommending them to our family and friends, Thank you

Approximate cost of services:
$80,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Zeeshan for your kind words and recommendation. Enjoy your basement.