Reviews

10/10

My 2nd floor eaves troughs lacked leaf filtering covers and frequently filled up with roof shingle granules, roofing nails, and leaves. The debris often accumulated near where the troughs empty into the downspouts, and also blocked the downspout, causing water to overflow and pour onto the ground near the foundation. I emailed several eaves companies attaching photos and a written explanation of what I was looking for, and Capital was relatively faster in replying than the others. Their front office emailed back an itemized $ estimate and arranged for Capital technicians visit me and provide a written estimate for one additional work task that I could not easily explain by email. The technicians visited to assess the issue first hand. Their itemized, written cost estimate was quite competitive. They performed the work roughly 4 weeks after I had accepted the itemized estimate. Capital didn’t ask me to provide a downpayment and they did the work on schedule and on budget. The installers were pleasant people to deal with. They showed me the 50 lb of grit they had scooped out of the gutters and collected in a garbage bag; they also flushed out the rest with garden hose. They said the roof and flashing were in fine condition and trough joints were already well caulked. I subsequently examined their work (using a cell phone attached to the end of a telescoping pole, to videotape the screens) and found that the quality of their work was good overall and that they had overlapped screens to avoid gaps. They were not able to replace a stretch of damaged trough on the 1st floor, nor install a new downspout in one spot, because they were not able to purchase the materials (there is a mkt shortage of aluminum); so this was not in their control. I had another local company do that part of the work. I am quite satisfied with the cost, timeliness, and quality of Capital’s work and would use them again.

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10/10

I needed to have existing damaged eavestroughing replaced and leaf filtering screens added in front of my home. I also needed to have an existing downspout moved from the side of my home, into the back yard. In both situations, water was leaking and creating puddles in the summer and dangerous icy spots in the winter. I needed to have these problems fixed BEFORE winter arrived! I emailed Gerry's with photos of the existing trough, and got a phone call only after a couple of weeks. But the site visit and written quotation happened within a few right days after that. I received a written quotation on the spot at a competitive price. The actual installation occurred within two weeks after the site visit. I am pleased with their ability to come do the work in a timely manner, the good people that did the work and the quality of their work. They are clearly experienced in their domain and I would be happy to use their services again in the future and to recommend them to other clients.

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10/10

I am a long standing Francis Home Environment customer and have had various new installations, maintenance, service, and repairs done by them over the years. I found their quality of workmanship to be excellent. And their staff and technicians are friendly and courteous. They also patiently explain what work is needed and how things work, before going ahead with the tasks. Their techs are articulate and explain complex matters with ease.

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