Reviews

10/10

Mark came to my house today reviewed the multiple repairs needed and gave estimate on the spot and was here all day and completed all tasks well. He is courteous, knowledgeable, professional and friendly. He replaced Roman facet set in the master bathroom and replaced a shut off valve and outdoor tap, repaired and basement shower drainage issue and repaired caulking in 2 shower stalls and 2 bathtubs. When done each job showed old parts removed and had me inspect the jobs to ensure I was happy. He did a great job and was very helpful and I appreciated his efforts

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Company Response

Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve and it is rewarding for our staff when we receive great feedback such as yours. It was a pleasure working with you Clare and we hope that you keep us in mind for any future drain or plumbing needs. Thank you, from our team at New Canadian Drain & Plumbing.

0/10

When there is a big snow their office and manager won't solve When the big snow fall came this week, we called them early in the morning and were assured would hear back by 6am, no call were told would be here by 10am not here. 4:00pm their 1 driver showed up to provide services 1 driver the owner all day had his phone turned off and would not get back to us with updates very disappointed we have been a customer for several years and when busy this is the lack of service we received

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10/10

I was mandated thru my insurance company to install a water detection device due to a burst pipe in January 2018. The insurance company's plumber was not able to install this device. New Canadian Drain & Plumbing came out and did a terrific job installing, the technician was knowledgeable & friendly. He identified other items needed to install the device that had not been detected via the insurance company and we are very happy with their work. I will use them for any future work I need done at my home.

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Company Response

Hi Christine,

We are happy to hear that you have chosen our company as your reliable go-to plumbers.  It was a pleasure working with you and we look forward to your continued business with us. Until next time, take care.

10/10

Sunday our garage door broke We contacted Home stars for a contractor The Door Doctor responded right away with an estimate Monday I contacted them and they came out the same day and fixed it As estimated and the technician was great

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