Reviews

10/10

Completely satisfied with Brystone Flooring. We had three bedroom floors update to hardwood floors. A fantastic experience we had from the first time we stepped inside the store to the finished product. The installers, Kyle, Aaron & Jeromy were so professional. Friendly, helpful and very respectful. We have enjoyed the whole experience. Special thanks to Stefan who was a great help in helping us choose the flooring, and the follow up inspection, making sure we were totally happy. If you are in the market for new flooring give them a call.

Approximate cost of services:
$80,000.00
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10/10

What a fantastic company. Brea and his team, professional, polite and respectful. Completely satisfied from quote to finish. Fantastic customer service Thank you Jason, Taylor and Brae. If you need work done, call this company, you wont be sorry. Frank and Barbara.

Approximate cost of services:
$100,000.00
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Company Response

Thanks Frank and Barbara! Enjoy the new furnace and AC. It was a pleasure working with you.

10/10

Two technicians arrived on door step for a very simple job. Charged over 200.00 for labour. I have tried to call office for explanation, but no response so far. I feel the labour costs a little in excess for what was done. Three small items were replaced costing less than 70.00 job completed in less than half an hour. looked at leaking tap in ensuite, told noting wrong with it. Less than five minutes. A follow up to my previous review. I'm very happy to report, Bria reached out to us and offered a very satisfactory explanation. I am happy to report we have resolved any issues, and moving forward have decided to replace the troublesome toilet! Toilet selected, installation date confirmed! and we look forward to many more years with toilet free problems. My thanks to Brian, and Patsy for their concern, and desire to provide excellent customer service. We are very happy!!! We will be more than happy to recommend Vallancourt Plumbing for their great customer service, and professional work ethic. Barbara & Frank Harwood Barbara & Frank Harwood. We just had the new toilet installed, and we are very happy with the installation process, the technician was on time, professional, and courteous. No disruption to our morning routine, and the old toilet was taken away for us. We were very impressed with service given by Vallancourt Plumbing. Brian followed up the same evening with a phone call to ask if we were satisfied, this is what I call good customer service, and customers relations. If we need to have a plumbing job done again, we won't hesitate to call Vallancourt Plumbing, we know a good job will be done. Many thanks Brian, and your team. Frank & Barbara Harwood 25/10/2021

Approximate cost of services:
$300.00
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Company Response

Hi Barbara & Frank,
Thank you for your valuable feedback and words of praise. Plumbing repairs can sometimes indeed be costly and that is why it is very important to us that our customers see the value we provide to the cost. We're delighted our follow-up conversations with you made clear what and how our charges work and that ultimately you were pleased with the resolution. Customer satisfaction is paramount to us and it is our pleasure to have you walk away satisfied. We look forward to installing your new toilet as arranged and helping you again in the future whenever other plumbing need arise. Thanks again!
All the Best from E. Vaillancourt Plumbing

10/10

Corey and his team have just completed renovations to our front steps. What and incredible job they have done. Corey, and his team are all very professional, polite, punctual, reliable, and most helpful. We have worked with other contractors in the past, but Jescore Renovations, by far, have been the best. Our sincere thanks to Josh, Kale, Jordan, and Jesse. Such a nice group of contractors. They will help you work through any hitches, making sure you are satisfied, and well informed. You can't go wrong with this company. Having recently amended our original review, due to unfortunate miscommunications, Jescore responded quickly to our request to view our front steps. Once they knew what to do they made arrangements to clean the steps making them look like new again. I really had a lot of faith in Jescore based upon our great experience with them in the Summer. Happy to report my faith in them has been restored! They left with the promise if anything should arise during the Winter to give them a call in the Spring to resolve any issues. Thanks once again Jescore. Great service. Frank & Barbara. Sadly I have to amend our review of this company. We have called them five times asking someone from their company to stop by the house and advise us why the stone steps are showing white streaks on the step risers. The concrete used to adhere the stones looks as though the rain is causing it to bleed. We can not get any satisfaction from this company to even come and look at the steps. They look dreadful after spending a fair amount of money having the steps done. Barbara & Frank Harwood.

Approximate cost of services:
$1,500,000.00
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Company Response

Thank you Frank & Barbara for allowing us the opportunity to work with you both. We strive to ensure all our customers are happy every step of the way. We appreciate you recognizing that!
We look forward to working with you both in the future!
Enjoy your beautiful new front entrance & railing.

Corey & Jesse