I just purchased a hot tub from this company. After payment and delivery, I received no assistance whatsoever. The sales guy made an appointment to come over and give me a tutorial on how to work the features and use the chemicals. He never showed up! I definitely won’t be calling them when I get an inground pool next year!

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Company Response

Hi Richard,

Unfortunately you are mistaken as to where you made your purchase as we do not service the Sudbury region as that is quite far from our business in Oakville. Please contact the salesperson at the store at which you made your purchase for assistance. Take Care!