218 Series Wall Hood with Serious Defect
Hood never worked properly from Day1. If the hood sees any moisture, the on/off button does not function anymore. This is rather strange for a unit designed to remove moisture!! We have been working around the problem by starting the unit before cooking, but we are not able to shut it off until hours after finishing cooking; totally unnecessary waste of money and energy. This is clearly a manufacturing defect. I called Victory Range Hoods many times but they will not have the decency to stand behind their sales. They should recall all these units and replace with ones working correctly. It is better to save your money and look somewhere else for a reliable product.
- Approximate cost of services:
- $700.00