Susan in Ottawa

Installed last summer. Had steps and walkway done. Service was great up until I complained that the stairs looked completely awful. False sales pitch that they knew what they were doing. The installation was shawdy. Used a rubber edging that would come off with first shoveling, could see screws, uneven. Just awful. Had them remove the steps work and battled for a refund. Kept the walkway bse it looked good. Now its post winter and we see soil and salt stains on the walkway so we pull out the pressure washer just as they told us and a lo and behold....no difference. Still soil and salt marks. I email them....no reply!