Tigran in Ottawa

I want to take my chance to say thank you to Urbandale. We bought a Jazz Condo for my parents to live in after they move to Canada. Considering how crazy the market is and the builders build so many houses nowadays and also considering the current situation with pandemic as well as the delays, we truly had some limited and modest expectations when we went to our PDI. To our surprise though, the condo was very well built and we had few minor issues listed that I believe Urbandale will take care of professionally before our closing date (a big thank you goes to Craig who walked us through the PDI process). With this pandemic the closing date got delayed couple of times, but that is understandable and Urbandale had the correct approach taken to deliver good quality rather than rushing things to deliver earlier, but with affected poor quality. Overall, we are very satisfied with Urbandale and their service team. Everything started at the sales office, where Kathleen and Cheryl helped us friendly to choose the model. The experience at the Design Centre was flawless and supportive to pick the right stuff and the outcome was so rewarding at the PDI. And finally a big kudo goes to Dwayne the GM, who was responsive and caring, who kept contacting the buyers to make sure we are happy and a great relationship is maintained. Thanks Urbandale, keep it up.