This is the third time I have worked with Dermot and his team. I want to outline my latest two experiences with Tailor Made here, because anyone looking to hire a professional and courteous team needs to look no further. I'm a wee bit late posting these reviews, but it is worth reading if you are in the market for custom closets:-) The second time working with Tailor Made was for a condo in Toronto, for two custom closets. As usual, it took Dermot no time at all to measure and send me 3D renderings (photo enclosed) that enabled me to have a good feel for what the finished project would look like. He offered me different configurations as well--and made suggestions for spots to place long hanging and short hanging based on my actual wardrobe. (First Seven Photos are from this job at the Condo: Master and Entry). Dermot came by the condo during the installation to ensure everything was to spec. One bar in a closet in a one-bedroom condo does not offer a lot of storage, so you'll enjoy seeing the finished project below and seeing what I was able to fit into both the entry and master bedroom closets now! The most recent experience was when I moved in with my (now) spouse and instantly got to work on convincing him that his house required custom closets. He had three bedrooms, one of which had a large walk-in closet, and a front entry closet. All closets only had ONE rod with a top shelf. During the consultation, we were shown 3D blueprints on Dermot's computer, and shortly after, a PDF with full views (front/sides/top) was emailed to us. Installation day came around, and the job was done after only a few hours (no mess in the house). Not only do we now have so much room, it was an absolute pleasure working with Dermot and the staff at Tailor Made--right from the initial contact with Carol (who has always responded so quickly--even during this pandemic). Dermot always follows up after the installation to ensure we don't have any questions or concerns, and wants to ensure we are 100% happy with the final product (which I have always been). You should also know how flexible your options are when you work with Tailor Made. We are expecting our second child and needed to rework one of our closets in order to accommodate children's clothing to move our toddler into what used to be the guest room--this included adding an extra shelf, hanging rod and accessories (valet hook/belt rack). I reached out to Carol in the middle of Covid just to mention I needed to order some extra parts, and was in no rush. She replied the next day, and that week Dermot followed up with a phone call outlining a delivery time, and explaining the parts would be ready soon but remain quarantined before delivery to ensure safety I don't have photos of the current house photos before adding all of our stuff, and things aren't quite as organized as they should be, so I will only post the 3D plans as well as the finished toddler closet--but trust me, in a house without a basement, having maximized the space in our closets has kept the both of us sane:-) Final takeaways...if you value integrity, you will appreciate their thoroughness, prompt and tidy service, and honest opinions. Measurements of your actual wardrobe can be taken to ensure items fit, and the entire staff will work with you to accommodate your schedule. I hope you enjoy working with Tailor Made as much as I have, you will be thrilled with the final results and enjoy the process too!
- Company Response
Thank you for choosing TailorMade Closets for a third time, as always it was a pleasure to work with you.
Thanks for your kind words, it's great to hear that we maximized the closet storage in your walk-in closet and reach-in closets with our home organization systems.
We strive to provide the best customer service possible and we are so pleased that you enjoyed the entire process.
Wishing you all the best and hope you enjoy your organized closets for years to come.
Dermot and Carol