Leanne

In the fall buzz plumbing replaced a motor in my carrier furnace. I was told that Carrier did not have the same part and that they have a similar option. I had them come back less that a week later because my furnace was not firing properly and it was so noisy. The tech that came out said he did the best he could do but the part came from China and was not made the same as what carrier provided. Cut to the cold snap back in February and the furnace stopped working. I called buzz plumbing and they could not come out because they were too busy which I understood. I managed to find someone. Turns out the piece that buzz plumbing said they could not get he could. He said what they installed was overheating because the puck was too small. I sent all this info to buzz and have been ignored ever since. stay away from the company please. I do not recommend them even as a last resort