Brad from Calgary

We needed to remove old bathroom tiles with cracks that had leaking problems, to replace some damaged dry walls, and to install new tiles. We hired Carlo to do this project. Carlo's professionalism was demonstrated in all aspects and throughout the projects. Just to list a few: (1) Carlo is knowledgeable and honest. Rather than offering the most expensive repair or the most convenient repair, he evaluated the situation in our bathroom and offered several options, and guided us through the pros and cons, among which we agreed upon the most cost-effective approach. (2) Carlo took ownership in this project and worked very hard to complete it. The project ran into an issue, which required a plumber to re-route the pipes so that the new tiles would fit in behind the faucet. Carlo offered help in finding a plumber who would do the work asap. He also arrived at our place right after the plumber finished his work in order to check if the re-routing was appropriate for the tiles. In order to catch up with the time lost for the plumbing issue, he sacrificed his weekend to complete the project. (3) He gave us many valuable tips and suggestions. His tiling work was simply impeccable. He also has very competitive service charge. We are very fortunate to have Carlo to do the work. It is difficult to find someone of such strong experiences, high work ethics, and yet competitive fees. We would definitely recommend him to our friends.

An absolutely horrible nightmarish company! I live in a condo. One day, my neighbor downstairs knocked on our door and brought in a service person from Reggin Tech. He was summoned by our condo management because my neighbor had leakage possibly from my sink. I asked the service person about the cost and he said it would be free to us as the cost would be paid by the condo. He spent 30 minutes or so (didn't really fix the problem completely, btw). A week later, we received a bill from Reggin Tech: $360! We tried to communicate with the company and was told that according to the agreement with condo management, costs from interior problems are paid by unit owners. That's fine. How about the whopping cost? Their explanation: $140/hr x 2hrs + tools and parts + tax. Why 2 hrs whereas he only spent 30 minutes? The time on the roads are chargeable. I searched google map. Even take the most unreasonable route, it only takes 40 minutes to make a round trip. Anyhow, we were tired of arguing and simply mailed a cheque to the company. A few days later, the same service person knocked on our door again. He said that it was their company's policy that any charge over $200 must go through a credit card. We mentioned the cheque. He denied receiving the cheque. He even denied that he said there would be no charge on his visit! Li-ar! He insisted on my providing credit card info. Otherwise he would stay in my room until it was resolved! Being a mom with a 6-month-old baby, I was really tired and a bit scared by his bullying manner. I gave him my credit card. He copied down everything, including the 3-digit security number! I've never seen someone doing business in that way! Absolutely horrible!