The move initially seemed ok. When we received our items there was considerable damage to a cabinet, an outdoor couch and a bicycle . Initially I thought this was par for the course and we paid quite a bit for insurance for the items through Ferguson. Despite having pictures of the damage, they went silent and refused to provide us the paperwork for submitting a claim. And this is after months of emails and texts. It’s quite frustrating because you’re paying a lot more to go with Ferguson than other shops. And you pay quite a bit for insurance which they then prevent you from using when they damage things.

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