Gus

Hired B.W. Ultimate contracting based on Homestar's reviews which indicated him a professional but as the job turned out, he was nothing but an amateur masquerading as a professional. The work he did was totally unprofessional . He took a long time to complete the job and came up with all kinds of explanations on why he did not show up for day and several times for several days. When he me gave the quote, he told me it would take no more than 3-7 days, It ended up taking 3 weeks. He would be polite and apologise for the delays but after so many times of this I became suspicious of him not telling me the truth. When the work was being done I was experiencing back pain and was unable to check his work because I had to climb a ladder. He promised to do good work and make me happy. The main and crucial aspect of replacing the eavestrough on a home is to install them in a matter that the rainwater/ melting snow would drain efficiently and not linger or puddle in one area. Now after inspecting the eavestrough in the fall three months later for leaves and debris; i noticed sitting and puddling water everywhere which leads me to believe he did not use a level of some sort or to check and see if the water is draining efficiently. I texted and telephoned him to come back and correct his work. After a lengthy and exhausting time corresponding with him via text and telephone he came up with excuses like a broken foot that needed surgery and his telephone was not working because he did not pay his bill, so I I gave him a few days and asked him for the last and final time when he would come back to do the corrections. He never replied or answered his phone, I realized at that point that he was never coming back to do any corrective - warranty work. I am in the process of getting a professional to do the corrective work or redo the work. I will be taking legal action against him .