Reviews

0/10

I have no idea how they have an 84% on HomeStars. Never ever rent a water heater, furnace, heat pump etc. from these people. They will charge you a ton of money if you ever decide to get out of the contract and you will end up paying much more than the actual appliance cost. When we had purchased our home in 2018 we made the mistake of taking on the Reliance water heater contract from the previous homeowner. The basic gas water heater had been installed in 2009 and it was roughly $30 a month by the time we wanted to buy it out in 2023, the buyout was something like $600. How is that even possible we asked after more than a decade of rental fees? According to their terms and conditions: The price at which you may buy the water heater will be equal to the depreciated fair market value of the water heater as at the date you buy the water heater (as determined by us on a straight-line basis in accordance with Canadian generally accepted accounting principles So, what are those? Reliance refused to provide them. Moreover, a water heater that is 14 years old is basically scrap. Especially when buying a home - make sure you make the seller buy-out the rental contracts on the major appliances, do not let yourself get stuck in it. It is a parasitic business model that takes advantage of consumers.

Approximate cost of services:
$2,440.00
2 of 2 people found this review helpful.
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Company Response

Hello, I am sorry to hear that you have had a troubling experience. If you would please email your account details, and a further description of your situation, I would be happy to help. Thank you, Karen – KBisson@reliancecomfort.com

10/10

Radoslav did an excellent job both re-keying our house and replacing older mortise locks in our home. He is fast and super responsive. I would highly recommend him and use him again.

Approximate cost of services:
$200.00
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Company Response

Thank you for the review JC!
I appreciate it !
Radoslav
Locksmith Express Toronto

10/10

I spoke with Rebecca - she was great. Her team arrived right on time and cleaned our 3-bedroom house and basement - after a construction project. They did an excellent job - went above and beyond cleaning some things I didn't think were possible!

Approximate cost of services:
$600.00
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Company Response

thank you so much,for the review,we really appreciate it!!

10/10

Atir arrived on time and was helpful and courteous. Our fridge was making a horrible noise and he discovered that it was the fan in the freezer. He repaired the fan and defrosted the fridge. I would highly recommend him.

Approximate cost of services:
$160.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write a great review. We are glad that you are happy with our services. We always care about our clients satisfactions. Greatly appreciate

0/10

It was a simple job: hang a chandelier and put up two fluorescent lights. Milton told us on the phone he could do it for $300 and came recommended which is why we hired him. He showed up and halfway through the work told us it was going to cost $646 dollars and he then left and didn't complete the job. A very dishonest electrician.

Approximate cost of services:
$650.00
1 of 1 people found this review helpful.
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