We are delighted to have our gas fireplace working again, and working properly. Appleby Systems was not the first company to work on our fireplace. Two different companies and several service calls failed to resolve our problems. Before giving up and buying a new unit we decided to try Appleby and test the claim on their website: “We’ll repair many gas fireplace issues other contractors aren’t qualified for”. Our experience was first rate, from the initial telephone contact, the service call, the cost estimate, through to the final repairs. Jamie, the service technician, was courteous, professional and knowledgeable – a real pro. And, best of all, Appleby actually fixed the problems!
- Company Response
From all of us at Appleby Systems we thank you for your business and are grateful for your partnership. We are so glad we could help you with your fireplace problems. Thank you for recognizing Appleby's efforts for total customer satisfaction. We hope you enjoy your working fireplace and the home comfort it will bring you!