We spoke with Frank for a quote and he was very nice and explained the process of what they do and what would happen and we signed with him and gave a deposit. Although the process was nothing what he explained to us. We were told they would let us know a day or two before they would come to start excavation so we can take any plants or bushes out. This was in the fall so it was a good time to transplant. To our unexpected surprise they arrived at 7am with their machines and just started tearing through everything. I lost all the bushes and plants I wanted to keep. The job ended up looking good but there was no communication with us until payment was required. Overall it worked out but a little disappointing.
- Company Response
I would like to thank you for taking the time to write this review. This review not only informs our potential customers but it also helps us as a company to improve our services. I apologize for any miss communication between you, the estimator and the company.We are happy that the job was to your satisfaction. Going forward we will work on our communication with all our customers. It was a pleasure doing work for you and your family. All the best-John