Leila

I had a terrible experience with my return. It took me almost one month to receive my return money. So they had my money and the chandelier. When I finally received my money, they only returned half. They said they had to pay $145 to send it back to the manufacturer and then 20% restocking fee. So, on a chandelier I paid $450 for I received $229 back! When I purchased it I was not told about the restocking fee and if I knew that it would cost that much to send back I would of not purchased it! I was so frustrated with waiting for them to get an amount from the manufacturer on a delivery fee back, but they made no effort for any compensation. Just terrible service. I DO NOT RECOMMEND THIS COMPANY. STAY AWAY!